Once we have identified, checked, and corrected your energy account details, we don't want your account to slip sideways in the future.
"We offer an ongoing audit service so your energy accounts don't slip sideways"
So we offer an On Going Audit Service for minimal cost (just a few pounds per month per meter).
Because we know everything about your account we ensure its properly maintained going forward. We receive copy billing and validate each and every bill to ensure accuracy.
"Scale of errors can be significant"
The number and scale of errors that can creep in are significant and numerous - these are just a few:
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Line items don't add up to the total at the bottom of the invoice |
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Charges raised for meters that have been removed |
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Estimated bills using an incorrect number of digits |
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Unit costs transposed / incorrectly applied |
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Software issues with the billing processes |
This essential service provides on going support and is necessary to every business. The sheer scale and variety of billing errors are significant problems for any business. Vigilance is necessary at all times.
